NGS Ticketing Kiosk

NGS Ticketing Kiosk

For the National Gallery Singapore, Texture designed and built a ticketing kiosk that went beyond standard ticket purchase to offer visitors a personalised entry into the gallery's collection. Rather than presenting a flat list of available exhibitions, the kiosk invited visitors to curate their own visit itinerary, making the first interaction with NGS feel tailored from the start.

The kiosk presented exhibitions organised by time, related artists, and intelligently suggested connections, helping visitors discover programming they might not have sought out independently. The result was a ticketing experience that served as an introduction to the gallery's breadth and depth, giving every visitor a reason to go beyond the exhibitions they already had in mind.

Personalised Itinerary Builder

Visitors could compose their own gallery visit itinerary through the kiosk, selecting from curated exhibitions and attractions based on their interests, available time, and suggested connections to what they had already chosen.

Intelligent Exhibition Discovery

The kiosk surfaced related artists and intelligently suggested experiences based on visitor selections, helping guests discover the gallery's collection beyond their initial choices.

Integrated Purchase Experience

A ticketing system that combined discovery, planning, and purchase in a single kiosk flow, removing the split between deciding what to see and buying a ticket to see it.

Client

National Gallery Singapore

Year

2022